Gel Packs

We provide despatch and delivery to the UK Mainland from Monday to Friday. Delivery times below are from day of despatch.

Gel Packs are despatched using DPD's Next Day service.

DELIVERY INSTRUCTIONS:
In the unlikely event that your goods arrive damaged, DO NOT ACCEPT DELIVERY. The goods will be returned to us where a replacement can be despatched or a refund issued. If the goods are accepted damaged, no replacement or refund will be issued. Ensure that someone is available at the given delivery address to sign for the goods. Please be clear on these points before ordering.

Please note that the free delivery is to MAINLAND UK ONLY (excluding Scottish Highlands & Islands). Surcharges will automatically be applied where appropriate.
Free delivery also excludes palletised goods; the correct shipping rate will be automatically applied based on shipping address.

You can contact Custompac on 01977 519339 or email sales@custompac.co.uk

CAN I COLLECT?
Yes, it is not a problem to collect. Find us HERE. Please note that collections are only possible during normal working hours: 
Monday-Friday: 08:00-16:30
Saturday & Sunday: Closed

FDA Approved & Fully EU Compliant: Sorbafreeze Gel Packs are fully compliant with all European Union regulations in relation to food packaging, so you can be sure they are completely food safe and meet local regulations.

Regulations Sorbafreeze are fully compliant with:
Regulation (EC) No 1935/2004
Regulation (EC) NO 2023/2006
Regulation (EC) NO 10/2011
Code of Federal Regulations Title 21, Volume 3 (21 CFR177.1630) Effective 1/4/2015
The Plastic Materials and Articles in Contact with Food (Scotland) Regulations 2010
The Plastic Materials and Articles in Contact with Food (Scotland) Amendment Regulations 2011
The Plastic Materials and Articles in Contact with Food (England) Regulations 2010
The Plastic Materials and Articles in Contact with Food (England) Amendment Regulations 2011

Fully food safe and fit for food contact!